Prescriptions & Repeats
There are several ways to request a prescription, depending on whether it’s a new medication or a repeat.
Request through our Local Health App.
Call us on 06 357 8061, especially if it’s urgent.
Getting a prescription
We aim to make managing your prescriptions simple and safe. Requests are reviewed by our clinical team to ensure the medication is right for you, which may mean we ask you to book an appointment from time to time. This helps us support your ongoing health and wellbeing.
New prescriptions
If you need medication that hasn’t been prescribed before, you’ll need to book an appointment with our team. This allows us to assess your condition, discuss treatment options, and ensure the medication is appropriate for you.
Urgent prescriptions
If you have run out of medication unexpectedly, contact us as soon as possible.
There may be extra fees for urgent prescriptions.
If your medication is critical, please let us know when you call.
Collecting your prescription
Your prescription can be sent electronically to your preferred pharmacy. Please let us know:
- Your chosen pharmacy
- The pharmacy location
- Any changes to your usual pharmacy
Repeats
You can request a repeat prescription if you have previously been prescribed the medication and it is safe to continue. Please allow a couple of working days for our team to process.
You may need an appointment if: